Here at Elegance, we pride ourselves on making you feel welcome and completely comfortable. Our friendly and exceptionally qualified Therapists can give you advice and guide you when making you choice of treatments, from every day maintenance to true indulgence!


Why not collect our loyalty card as an incentive?





The Shopping Precinct

North Heath Lane


West Sussex

RH12 5PJ


T: 01403 265050


>> CAR

The salon is located conveniently outside of Horsham Town Centre at The Shopping Precinct on North Heath Lane, with free parking for our clients.

>> BUS

Approximately 6 minutes (traffic dependant) from Horsham Town Centre on the number 200 bus, stopping right outside the salon. Please allow plenty of time to make your appointment.

Monday:   9am - 8pm

Tuesday:   9am - 8pm

Wednesday:  9am - 8pm

Thursday:  9am - 8pm

Friday:  9am - 8pm

Saturday:  9am - 5pm

Sunday:  Closed






Angela has been in the beauty industry for over 30 years. She trained at the prestigious London College of fashion. Angela enjoys all aspects of beauty but is particularly interested in skincare and specialises in Dermalogica and Crystal Clear, and has advanced training in Electrolysis. Angela also specialised in eyelash perm and lifting.



Charmaine has been a nail technician for over 13 years. She trained at the CND institute. We only use CND products and all her work is done by hand, so no harsh electrical files or drills are uses. Charmaine also specialises in St Tropez and Pedicures.



Kathryn has been part of the team for 4 years and has been a beauty therapist for over 8 years. She is passionate about all aspects of beauty. Kathryn specialises in eyelash extensions and eyelash lifting and also loves creating nail art designs.



To ensure your appointment a 50% non-refundable deposit may be required at the time of booking. Please give at least 24 hours' notice should you wish to cancel your appointment as a courtesy to our therapists and other clients. Giving this notice will enable us to reschedule your appointment to a more convenient time. Missed appointments will be charged at the full treatment cost. 


We accept cash and all major credit cards and debit cards. We do not accept cheques. Prices may be subject to change without notice.


Selected treatments are available to men. Please bring suitable shorts or swimwear for body treatments.


Please leave plenty of time for your treatments so you can enjoy it. Late arrivals will result in shorter treatments. We request that all new clients arrive 10 minutes early so a consultation can be carried out. As a courtesy to other clients and to further enhance your own relaxation at Elegance, we request that mobile phones are switched off during your time with us. Elegance cannot be held responsible for your lost or damaged items. Please ensure you retrieve all your valuables before leaving the salon.


To respect the relaxing environment we wish to create and to comply with current health and safety regulations, we kindly request that children and babies are not brought into the salon. We cannot treat minors under the ages of 14 years in the salon. Basic beauty treatments can be applied to minors between the ages of 14-16 as long as a parent of guardian is present to sign a consent form.



Why not treat somebody to an Elegance Gift Voucher, perfect for birthdays, Christmas, Valentines Day or simply as a 'Thank you'.

Complimentary beverages are offered to all our clients. Gift Vouchers are available to buy at reception and by phone. Vouchers are valid for one year from the date of issue. Gift Vouchers are non-refundable and cannot be redeemed if lost or stolen.

All courses must be paid in full at the time of booking and completed within one year. Courses are non-refundable and non-transferable. Missed appointments will result in treatments deducted from your course. 



We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at or send us mail to: Elegance, Unit 3 The Shopping Precinct, North Heath Lane, Horsham. West Sussex, RH12 5PJ

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: Elegance, Unit 3 The Shopping Precinct, North Heath Lane, Horsham, West Sussex, RH12 5PJ

Elegance Beauty Salon in Horsham logo branding

Monday:   9am - 7.30pm

Tuesday:   9am - 7.30pm

Wednesday:  9am - 7.30pm

Thursday:  9am - 7.30pm

Friday:  9am - 6.30pm

Saturday:  9am - 5pm

Sunday:  Closed

 T: 01403 265050
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